FAQ
Is there a weight limit?
We are required to adhere to certain weight regulations. Robinson Helicopters sets a weight limit of 275 lbs per seat. Additionally, the total group weight must be below 550 lbs. The seating arrangements will be determined by each individual’s weight. The total group weight limit is subject to change based on pilot and flight conditions of the day. However, the 275 lbs per seat limitation will never change. This is to keep the aircraft safely within weight and balance conditions set by the manufacturer.
Do we need a reservation?
Reservations are required. Our hours of operation are from 10am to Sunset, 7 days a week (weather permitting).Remember that sunset and weather is always changing. We also offer a sunset flight. However, we can only do one of these per day since it is our last flight of the day.
How many people can fit in the helicopter?
Our Robinson R-44 Clipper II can hold up to 3 passengers plus the pilot, as long as the passengers have a group weight below 550 lbs. No individual passenger can exceed 550 lbs.
Is there an age limit?
There is no age limit to fly with us! Children 2 years or older are required to have their own seat and seatbelt due to federal regulations. Children under 2 years will be able to sit on the lap of an adult as long as their total weight does not exceed 300 lbs.
Can I fly by myself?
In order to make our tours more affordable, we must have at least 2 paying fares on each flight. There are 2 options you can choose from if you are unable to find someone to ride with you. Option 1: You can pay for 2 seats but since you are a single rider, we can offer you a $5 discount per seat. Option 2: We can contact you if there is a single rider that also would like to book.
Do you fly in the rain?
There are a few weather conditions that would prevent us from flying. Rain, lightning, fog, and high wind conditions are the most common reasons we would choose not to operate. If you have any questions about the current weather, please don’t hesitate to give us a call and we’ll let you know if it is safe for flying.
Can we take pictures/video from the helicopter?
Yes! In fact, we highly recommend that you do. Just don’t forget to tag us on Facebook and Instagram! Also, there is a dynamic video that you will be able to purchase for your flight.
Do you have gift certificates?
We offer gift certificates through our website.
Can we customize our tour?
Absolutely! If there is something in particular you want to see, let us know. We can accommodate most requests.
Can I get dropped off at another location?
Unfortunately, no. As a Part 91 tour operator, we must return to the point of departure and we are limited to a 25-mile radius.
Can you still fly if you have a disability?
Yes, we can accommodate most disabled individuals. Our flight crew will assist in helping the individual get situated in the aircraft as safely and easily as possible. However, we reserve the right to refuse any individual that we feel might threaten the safety of our pilot or the flight. We recommend giving us a call so that we can discuss the process in further detail to ensure a fun and safe experience for everyone.
Can I fly drunk?
We do not recommend it. We reserve the right to refuse any individual that we feel might threaten the safety of our pilot or the flight.